zidbaj Responsible Gaming — Set Your Limits for Fun
Let gaming be a source of enjoyment, not stress. zidbaj is committed to helping you play safely and in a controlled way — because we believe that setting the right limits is the foundation of healthy gaming.
Why Is Responsible Gaming Important?
Online gaming is a great form of entertainment, but it is important to take the right precautions before it becomes a habit. zidbaj always believes that gaming should be an enjoyable pastime — not a source of financial pressure or mental stress.
Our responsible gaming policy helps you stay aware of your gaming habits and set the limits you need. We provide several effective tools and resources to ensure that every player's experience remains safe and positive.
You must be at least 21 years old to play on the zidbaj platform. We strictly prohibit underage gaming and enforce this rule firmly. 21+
Our Safe Gaming Tools
Age Verification
It is mandatory to be at least 21 years old to open an account and play at zidbaj. We complete an age verification process at registration and are committed to protecting underage individuals.
Setting Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and a waiting period applies if you want to increase it.
Time-Out Feature
If you feel you need a short break, you can temporarily disable your account for 24 hours up to 30 days. No betting or deposits are allowed during a time-out.
Self-Exclusion
If you feel you need a long-term break from gaming, contact our support team to request self-exclusion. We will help you activate a self-exclusion period lasting from 6 months up to 5 years.
Reality Check Reminder
Keep reality check notifications on so you are reminded at regular intervals how long you have been playing. These alerts keep you aware of your time and money.
24/7 Support in Bengali
If you have any concerns about gaming, contact our live chat support team at any time. We provide assistance in Bengali and are here for you.
Warning Signs of Problematic Gaming
If any of the signs below appear in your behaviour, it is time to seek help now.
- Repeatedly returning to play in order to recover losses or "win back lost money".
- Neglecting family, friends, or work relationships because of gaming.
- Spending beyond your means or playing with borrowed money.
- Hiding the amount or time spent playing from family and friends.
- Feeling irritable, anxious, or restless when unable to play.
- Prioritising gaming over essential expenses such as bills, food, or medicine.
- Deciding to stop after losing a certain amount but failing to follow through.
The Golden Rules of Safe Gaming
A few simple responsible gaming habits can keep your gaming experience enjoyable at all times. Keep the rules below in mind and apply them to your daily gaming.
Set a Budget Beforehand
Decide how much money you can spend before you start playing. If that amount is lost, stop for the day — no frustration, no regret.
Respect Your Time Limit
Decide in advance the maximum amount of time you will play each day. Use the time-out reminder — when it goes off, stop playing.
Do Not Play on Impulse
Avoid gaming when you are feeling down, tired, or have been drinking. Playing with a clear head keeps your decisions sound.
Do Not See Gaming as a Source of Income
Online gaming is purely for entertainment. It is not a reliable source of income and should not be seen as a solution to financial problems.
Take Regular Breaks
Take at least a 10-15 minute break every hour. Get up, walk around, drink some water — both your body and mind will stay fresh.
Account Control Tools — How to Use Them
zidbaj gives you the power to manage your own account. Contact our live chat support to activate any of the tools below.
Deposit Limit
Set your own maximum daily, weekly, and monthly deposit amount. Reducing a limit is immediate; increasing it requires a 7-day wait.
Session Time Limit
Set the maximum time you can stay logged in per session. When the time is up, you will be logged out automatically.
Time-Out
Temporarily deactivate your account for 24 hours up to 30 days. You will not be able to log in or make deposits during a time-out.
Self-Exclusion
Close your account completely for 6 months up to 5 years. The account cannot be reactivated before the self-exclusion period ends.
Assess Yourself
Answer the questions below honestly. If three or more answers are "Yes", it would be wise to speak with our support team.
- In the past week, did you spend more time or money on gaming than you had planned?
- Have you recently had any disagreements with family or friends over gaming?
- Is your work, studies, or personal responsibilities being affected by gaming?
- Do you feel uncomfortable or anxious when you try to stop gaming?
- Do you find yourself wanting to place larger bets to recover lost money?
Three or more "Yes" answers? Contact our live chat without delay or email us at [email protected] — we will help without judgement.
How to Get Support
You are never alone. The zidbaj support team is with you in any situation.
Live Chat
Talk to us directly in Bengali via live chat any time of day, seven days a week. Our trained team will guide you through any responsible gaming concerns.
Email Support
If you prefer to write in detail, email us at: [email protected]. Requests for self-exclusion, limit changes, or account closure can also be made by email.
Professional Support
Gaming addiction is a health issue and professional help is available. If needed, reach out to a mental health service — doing so is a sign of courage.
Responsible Gaming — FAQ
Play Safely, Stay Happy
Enjoy your favourite games at zidbaj — responsibly and within your limits.
We Are Here for You
Responsible gaming is not just a rule — it is at the centre of every decision we make. Your wellbeing and safety are our highest priority. Our 24/7 Bengali support is always ready for you whenever you need it.
Live chat or email: [email protected]
For Ages 21+